Our Promise

Natural Languages is dedicated to providing accurate and seamless communication to the stakeholders who require it the most. Our founder, Lily Pacheco, a Native New Yorker, Pace University alumna, and distinguished member of the Goldman Sachs 10,000 Small Businesses Alumni, is a RID Nationally Certified Interpreter and a former Region I Director of CODA International Inc. Since 2007, she has successfully led Natural Languages as its Founder and CEO, the first woman- and minority-owned premier ASL and Spoken Language interpreting firm in the Northeast. We promise Commitment to Quality, Continuous Improvement and Reliability & Timeliness.

Natural Languages provides extensive communication services both domestically and internationally. Our offerings encompass interpreter services, transcription services, and document translation services tailored to a wide array of sectors. These include specialized support in healthcare, particularly in cancer treatment facilities, as well as in education, government agencies, corporate environments, event management, live or recorded broadcasting, social media, and individual translation projects. Our services are available through multiple modalities, including over-the-phone, video remote, and on-site options, ensuring accessibility and flexibility to meet diverse client needs across various settings and locations.

Humanity, language, and culture are interwoven. Starting with our initial greeting, the Natural Languages team invests the effort to comprehend your communication requirements. We empower you with the insights necessary for informed decision-making. Your tailored solution is crafted to align with your specific needs and, where applicable, legal requirements.

As collaborators, our tailored and streamlined process ensures swift and effortless access to the services you require.

We set ourselves apart from other agencies through our profound engagement within the ASL community, strong partnerships with interpreters, and leadership grounded in the professional and ethical standards established by RID. Furthermore, we uphold these rigorous standards within the spoken language industry, thereby fostering a strong and esteemed team of professionals all across our service lines.

Native Speakers

120+ Languages

Native Speakers for Natural Communications

Established by a Coda (Child of Deaf Adults), Natural Languages embodies a deep passion for and profound understanding of the critical role effective communication plays in fostering connections. We empower you to convey your messages with precision and resonance. Whether employing sign language, spoken interpreters, or speech-to-text transcription, our certified native speakers harness the potency of human gesture, inflection, and nuance to fully captivate your audiences, be it in person or remotely. In document translations, our native speakers offer profound cultural insight, ensuring precise and accurate translations.

Our Interpreters, Translators, & Transcribers

Interpreters, translators, and transcribers chosen by Natural Languages undergo a meticulous in-house vetting process. This vetting ensures that the talent at Natural Languages possesses the specific skills, certifications, and qualities we demand, meeting the expectations of our clients.

Interpreter Affiliations

  • Registry of Interpreters of the Deaf (RID)
  • Coda International Inc. (CODA)
  • Educational Interpreters Performance Assessment (EIPA)
  • Federal Level Interpreters (NAICS Code 541930)
  • International Medical Interpreters Association
  • National Alliance on Mental Illness
  • National Association of Judicial Interpreters
  • National Council on Interpreting Health Care
  • National Court Reporters Association
  • Registry for Interpreters of the Deaf

Our Interpreter Management Platform

To help you effectively manage your interpretation projects, Natural Languages provides you with secure access to our Interpreter Management Platform (IMP). Our IMP tracks all pending services, allowing you to generate reports and create budgets. It also helps you avoid double booking and provides you with a centralized location for selecting over-the-phone, video or on-site interpreter services. You’ll have the ease and convenience of managing all your communications services needs in one simple tool – and we’ll walk you through how to use it, offering you live support whenever you should need it.

Learn More About Our IMP